Refund policy

At Korre, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date. To be eligible for a refund, the following conditions must be met:
  1. Product Condition: The product must be unused, unopened, and in its original packaging.
  2. Proof of Purchase: You must provide a valid proof of purchase, such as an order confirmation or receipt.
  3. Return Process: To request a refund, please contact our customer support team at Korrelionsmane@gmail. Once your request is approved, you will receive instructions on how to return the product.
Refund Processing

Once we receive the returned product and verify its condition, we will process your refund within 180 business days. Refunds will be issued to the original method of payment used for the purchase.

Shipping Costs

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at Korrelionsmane@gmail. We will gladly provide a replacement or issue a refund for the defective item.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at Korrelionsmane@gmail. Our customer support team is here to assist you and ensure your satisfaction.

This refund policy was last updated on 30/05/2024.